"Public relations is essentially about developing and maintaining structured communications with stakeholders important to a business or organisation's operational and financial performance so they continue to support the business in their own ways."
Paul Hemsley
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Celebrity endorsements play to our laziness
29 February 2012

Endorsements have long been part of the business of communications, but celebrity endorsements are different.

You don’t readily get the media to admit it, but on Friday night Close Up host Mark Sainsbury said that his programme was covering Greenpeace’s protest against Shell in Port Taranaki because of the involvement of Lucy Lawless’ celebrity status.

This story of celebrity pulling power was juxtaposed with the High Court’s guilty finding against four Lombard Finance directors, including ex-Cabinet Ministers Sir Douglas Graham and William Jeffries. As part of this story, an investor told of how the involvement of Sir Douglas was the only reason for placing a six figure sum with Lombard. The media reported him as saying: "If I can't trust Sir Douglas Graham, then who would I trust?”.

There is no doubt that celebrities or identities seem to make decisions easier for those who follow them. I haven’t heard much about Shell Arctic drilling plans, but if I was to defer to Lawless, I’d be convinced it’s a dreadfully bad thing. She will have saved me thinking about it, and she did just that for many. As her sound bite goes, "Seven of us went up, 133,000 came down” (referring to the number of those who emailed Shell in opposition to its plans).

Similarly, having a couple of justice ministers on the Board of a finance company would have provided integrity of the belt-and-braces kind. But as Justice Robert Dobson has already made plan in his judgment: "Nor is it any part of the Crown’s case that the conducts by the directors in issuing the offer documents was other than honest. In the relevant respect, the law has created criminal liability for what be no more than a material misjudgement about the accuracy and adequacy of the description of the state of the financial health of the company…”

While many investors were "burnt” by Lombard and other finance companies, still more did not succumb to the temptation of their attractive interest rates because of fundamental concerns about the norm of lending to often highly-leveraged developers.

As regard Lucy Lawless, no sooner is she down from the derrick than we find that in a previous life she’s been an enthusiastic "poster girl” for Shell.

Coinciding with this spotlight on celebrities, we find that former Fair Go frontman Kevin Milne is advocating for the Carpet Mill. In his opening gambit he assures us that he’s done his homework. He will be intent on avoiding the advertising ignominy of Richard Long with Hanover and Sir Colin Meads with Provincial Finance.

As Lombard investors bay for Sir Graham’s knighthood, a small point that may be made is that he was not knighted for services to the finance sector. In any event, he will certainly pay a greater price than his former parliamentary colleague Bill Jeffries and any of his co-defendants

Previous Posts

Is it time to retire the EQC? (21 May 2013)
When a communication breakdown undermines a key relationship (9 May 2013)
Too big to communicate (1 May 2013)
CEOs less trusted- why might that be? (4 March 2013)
Talking is not communicating (21 February 2013)
Cats and postal deliveries (31 January 2013)
The creeping disease of our language – hyperbole (6 December 2012)
Some lessons in media relations (29 November 2012)
Get with it, Mr Cunliffe, porkies are fine (21 November 2012)
Our own enquiry time as Sandy creates havoc (1 November 2012)
Communicating the poverty message (12 October 2012)
Politics, a game for the superhuman – or the Nixon solution (5 October 2012)
The potent weapon of bullying claims (29 August 2012)
All for one and one for all (31 July 2012)
Greenpeace a global business with the eye for the bottom line (26 July 2012)
The script for higher prices is written in the weather (20 July 2012)
A crass publicity stunt (12 July 2012)
Communication support for families in need (5 July 2012)
Descending to the depths of meanness (21 June 2012)
No thanks Minister (18 June 2012)
We’ve got a problem – let the shouting begin! Or is there a better way? (8 June 2012)
Speaking in headlines, merely for headlines (30 May 2012)
Exposés and rebuttals – are we any the wiser? (30 May 2012)
“The government should do something about that…” (7 May 2012)
Another Kiwi world champion (2 May 2012)
An abuse of power (27 April 2012)
Watch that, or I’ll get YouTube on to you (17 April 2012)
A perverse form of logic (16 April 2012)
Keeping their own counsel may be best course of action (22 February 2012)
The tatty remnants of Occupy (26 January 2012)
Media relationships - it’s important to make them work (20 January 2012)
The spirit of communicating (21 December 2011)
Lessons from a “private conversation” (22 November 2011)
Never mind policy, what’s on the tape? (18 November 2011)
Good on you, Vector (2 November 2011)
A cardinal rule of crisis management lies in the dirt (9 June 2011)
Some French madness – surely? (7 June 2011)
Something to tweet about (2 May 2011)
Litany of apologies, but no humility (13 April 2011)
The tendency to editiorialise – knock it off (7 April 2011)
A campaign to help the country... (29 March 2011)
A storm in an outhouse (9 March 2011)
Cyclone Yasi – the new reality TV show (25 February 2011)
New chums in a unique cause (23 November 2010)
Shredding your reputation for a headline (29 October 2010)
Communications shouldn't mean altercation (14 October 2010)
Finding fairness for all victims is what will define us (24 September 2010)
Entire towns are falling off their ladders (30 August 2010)
The age of intolerance (17 August 2010)
There’s news and views. Is responding to an issue with an ad the way to go? (5 August 2010)
How you respond is a measure of your mettle (30 July 2010)
The perplexing topic of food pricing (15 July 2010)
Lying as part of your strategy (9 July 2010)
Never mind the lost productivity. It’s a rich educational experience (23 June 2010)
The revenge of the people with red hair (27 May 2010)
No cure, but other miracles (19 May 2010)
Another tragedy and chorus call for the Government (12 May 2010)
The fashion of rebranding (28 April 2010)
The tale of two media interviews (24 March 2010)
Clear messages from the golden age of advertising (4 March 2010)
Plenty for the Commerce Commission in the holiday homes market (18 February 2010)
Food Inc only a point of view (23 June 2009)
A budget for feeding the chooks (4 June 2009)

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